Shipping & Returns

Shipping

All orders are shipped with Australia Post. It is our priority to dispatch your order as promptly as possible.

AUSTRALIAN ORDERS
Any orders under $150 shipped to an address within Australia will be charged a flat fee of $10 for regular trackable postage or $15 for express postage. Shipping is free for orders over $150 to an address within Australia.

Emilia ElliottTM will offer promotions including FREE regular shipping for orders. Follow us on Instagram or Facebook for more details.

Please allow an additional two business days for delivery locations in rural areas.

INTERNATIONAL ORDERS
Any international orders above $200 is entitled to FREE regular shipping.

Any New Zealand order under $200 will be charged a flat rate of $20 for regular trackable postage or $30 for express postage.

Any order to the rest of the world under $200 will be charged a flat rate of $30 for regular trackable postage or $40 for express post.

Subject to payment, Emilia ElliottTM accepts responsibility for property and risk in the goods until delivery of the goods to your nominated shipping address. All orders are dispatched Mon-Fri. Emilia ElliottTM ships goods within 24 hours of receipt of payment and within 48 hours during Sale periods. Time taken due to bank transfers may vary.

Returns / Exchanges

Emilia ElliottTM is committed to providing you with high quality products. We inspect every order before it is shipped, but in the unlikely event of a manufacturer fault, you may return the style for a full refund or store credit.

AUSTRALIAN ORDERS
We understand that trying a new brand is daunting. For all our first time Australian orders, we are allowing FREE returns if purchases are returned within three days of receipt. The lodgement date at the post office must be within three days of receipt of item(s). If items are not received within these three days, shipping costs will be deducted from amount that’s being refunded. We do not give refunds. Store credit will be given when items are returned to us.

Please read and complete the following form for all returns.

Please mail returns to
Emilia Elliott
PO Box 1033
Clayton South
VIC 3169

INTERNATIONAL ORDERS
If you are not entirely satisfied with any full priced Emilia ElliottTM item, you may return it within 14 days of receiving it. Shipping costs are non-refundable unless a faulty item was sent to you. All items must be returned in the new and unused condition, with all tags attached.

Please read and complete the following form for all returns.

Please mail all returns to
Emilia Elliott
PO Box 1033
Clayton South
VIC 3169

We will process your return within 5 business days of receiving your item.

PLEASE NOTE: No credit is given for lost return packages. We strongly recommend that you use a shipping method that provides you with a tracking number as we cannot be held responsible for damaged or lost return packages.

SALE ITEMS

No returns are given for items on sale or during a sale unless the item is deemed faulty.

If you have any questions regarding our returns policy, do contact us and we will be happy to answer them.

Join Our Mailing List

Sign up for our newsletter and be in the loop for our new arrivals, sale, and latest style news!